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COVID-19 update

We’re here for you.

As the COVID-19 situation evolves, we want you to know we are taking the necessary steps to ensure our staff, clients and business partners remain safe, supported and at ease.

We remain open for business and are committed to providing the services our clients and business partners need from us. We are actively following the guidelines established by Health Canada and other global health authorities and continue to evaluate our operations daily. As our team navigates this rapidly changing situation, please understand that at times we may be delayed in responding to email and phone communications. Also, we will only be conducting meetings via Skype or phone until further notice.

We have taken additional measures to ensure our clients feel supported. In some instances, we are partnering with other lenders and considering covenant waivers and payment deferrals to help with liquidity and cash flow. Please connect with our team, should you be experiencing any hardship or have concerns about your business during this time.

In addition, the government has created an extensive relief package for Canadians in response to COVID-19, including relief for small businesses, an emergency care benefit for workers, tax deferment payments and a one-time childcare benefit among other initiatives. Please visit the Government of Canada website for more information.

It is during uncertain times such as this, where we stay true to our business values – particularly when it comes to commitment and agility. We believe we are in this together and with that comes a proactive, flexible and adaptable partnership. We are currently and will continue to be 100% operational, with our team reaching out and serving you every step of the way.

If you have any questions or would like more information on any of the items listed above, please do not hesitate to reach out and our team will be able to assist.

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